This web site is owned and operated by Shine Performing Arts and will be referred to as We, Our and Us in this Internet Privacy Policy. By using this site, you agree to the Internet Privacy Policy of this web site (the website), which is set out on this web site page. The Internet Privacy Policy relates to the collection and use of personal information you may supply to us through your conduct on the web site. We reserve the right, at our discretion, to modify or remove portions of this Internet Privacy Policy at any time. This Internet Privacy Policy is in addition to any other terms and conditions applicable to the web site. We do not make any representations about third party web sites that may be linked to the web site. We recognise the importance of protecting the privacy of information collected about visitors to our web site, in particular information that is capable of identifying an individual (personal information). This Internet Privacy Policy governs the manner in which your personal information, obtained through the web site, will be dealt with. This Internet Privacy Policy should be reviewed periodically so that you are updated on any changes. We welcome your comments and feedback.

1.    Introduction

Shine has regular, regulated contact with both children and adults; providing children with: Acting/Theatre/performing arts/film tuition, providing direction and supervision during class sessions, and providing adults (the children’s parents/care-givers) with customer service.

(Regulated activity can be defined as ‘frequent contact’ with a vulnerable person (once a month or more.)

SHINE makes a positive contribution to a strong and safe community and recognises the right of every individual to stay safe.

SHINE comes into contact with children and their adult parents/care-givers through the following activities:

SHINE Theatre/ After School Clubs / Performing arts/music/ singing/ Holiday Workshops / Youth Sessions.

The types of contact with children and adults are/will be regulated.

This policy seeks to ensure that SHINE undertakes its responsibilities with regard to protection of children and will respond to concerns appropriately.

The policy establishes a framework to support paid and unpaid workers in their practices and clarifies the organisation’s expectations.

2.    Legislation

This section refers to the principal pieces of legislation governing the application of this policy. The principal pieces of legislation governing this policy are:

o Working together to safeguard Children 2010

o The Children Act 1989

o The Adoption and Children Act 2002

o The Children act 2004

o Safeguarding Vulnerable Groups Act 2006

o Care Standards Act 2000

o Public Interest Disclosure Act 1998

o The Police Act – CRB 1997

o Mental Health Act 1983

o NHS and Community Care Act 1990

o Rehabilitation of Offenders Act 1974

3.    Definitions

This section defines the term safeguarding It also defines the terms protection and abuse and the group covered by the policy. Safeguarding is about embedding practices throughout the organisation to ensure the protection of children wherever possible. In contrast, child protection is about responding to Circumstances that arise.

Abuse is a selfish act of oppression and injustice, exploitation and Manipulation of power by those in a position of authority. This can be caused by those inflicting harm or those who fail to act to prevent harm. Abuse is not restricted to any socio-economic group, gender or culture.

It can take a number of forms, including the following:

• Physical abuse

• Sexual abuse

• Emotional abuse

• Bullying

• Neglect

• Financial (or material) abuse

Definition of a child

A child is under the age of 18 (as defined

4.    Responsibilities

This section contains details of responsibilities at various levels of the organisation. The areas of responsibility are listed below. Key responsibilities at various levels are:

The policy is in place and appropriate

(June Young) 

(Angie Lavery)

·      The policy is accessible

(to all workers)

·      The policy is monitored and reviewed by

(June Young) 

(Angie Lavery)

·      Promoting the welfare of children

(June Young) 

(Angie Lavery)

·       Ensure workers (paid and unpaid) have access to appropriate training/information

(June Young) 

(Angie Lavery)

·      Receive staff concerns about safeguarding and respond to all seriously, swiftly and appropriately

(June Young) 

(Angie Lavery)

·       Keep up to date with local arrangements for safeguarding and DBS

(June Young) 

(Angie Lavery)

·      Take forward concerns about responses

(June Young) 

(Angie Lavery)

All staff (paid or unpaid) have responsibility to follow the guidance laid out in this policy and related policies, and to pass on any welfare concerns using the required procedures.

We expect all staff (paid or unpaid) to promote good practice by being an excellent role model, contribute to discussions about safeguarding and to positively involve people in developing safe practices.

Additional specific responsibilities

The lead safeguarding officers are:

June Young – Principal

Angie Lavery – Assistant

These person’s responsibilities are:

•To manage the day-to-day running of Shine

•To provide children with drama tuition, direction & supervision.

•To liaise with the children/parents/care-givers and schools

•To manage worker’s hours of work and ensure adequate training and information has been provided to ensure that the worker has the knowledge to carry out their work in a safe and controlled environment.

•To receive concerns regarding children/school/parent and care-givers and their safeguarding and welfare and to respond or forward appropriately.

5.   Communications training and support for staff Induction: Typical ways in which we include safeguarding issues during induction include:

• Discussion of the Child Safeguarding Policy (and confirmation of understanding)

• Discussion of other relevant policies

• Ensure familiarity with reporting processes, the roles of Managers (and who acts in their absence)

• Initial training on safeguarding including: safe working practices, understanding child protection

Training & Communications – typical mechanisms for enabling effective discussion of safeguarding issues between staff might include:

Team meetings

SMT meetings

One to one meetings (formal or informal),

Support – typical support mechanisms would include:

• Debriefing support for paid and unpaid workers

so that they can reflect on the issues they have dealt with.

• Workers who have initiated protection concerns will be contacted by manager within 1 week.

SHINE commits resources for induction, training of workers (paid and unpaid), effective communications and support mechanisms in relation to Safeguarding

Induction will include: Reading & discussing all worker’s policies and confirm understanding Working closely alongside managers until managers & workers feel comfortable that workers are fully equipped for the job


All staff who, through their role, are in contact with children will have access to safeguarding training at an appropriate level.

Sources and types of training will include: Team meetings role-play scenarios & discussion.

Communications and discussion of safeguarding issues

Commitment to the following communication methods will ensure effective communication of safeguarding issues and practice:

• Team meetings

• Manager meetings

• One to one meetings


We recognise that involvement in situations where there is risk or actual harm can be stressful for workers concerned. The mechanisms in place to support workers include:

• Debrief for individuals or as a team.

• Contact with worker who has initiated protection concerns within 1 week.

6.    Professional Boundaries

This section covers aspects such as relationships with customers.

• Giving and receiving gifts from customers

• Staff contact with user groups

• Other relevant policies

Professional boundaries are what define the limits of a relationship between a worker and a customer. They are a set of standards we agree to uphold that allows this necessary and often close relationship to exist while ensuring the correct detachment is kept in place.

SHINE expects workers to protect the professional integrity of themselves and the organisation.

The following professional boundaries must be adhered to:

• Giving and receiving gifts from customers:

SHINE does not allow paid or unpaid workers to give gifts to customers unless managers have given prior permission.

Workers are permitted to receive small, token gifts from customers at appropriate times, for example, at Christmas/End of Term, provided the workers inform management of these instances. However gifts may be provided by the organisation as part of a planned activity.

• Staff contact with user groups: Personal relationships between a worker (paid or unpaid) and a customer who is a current service user is prohibited. This includes relationships through social networking sites such as Facebook and Twitter.

It is also prohibited to enter into a personal relationship with a person who has been a service user over the past 12 months.

The following policies also contain guidance on workers

(paid or unpaid) conductSHINE Code of Conduct

-includes guidance on:

Use of abusive language/Response to behaviour/Customer’s

personal contact details/Personal relationships/Personal contact.

If the professional boundaries and/or policies are breached this could result in disciplinary procedures.

6. Reporting

The simplest way to communicate the process of

reporting is via our simple flow chart.

SHINE will be expected to complete the local authorities( Hampshire) initial contact form when informing

them of a concern about a child. Information on

reporting concerns will be found at

If the immediate manager is implicated, then refer to

their line manager or peer.

The process outlined below details the stages involved in raising and reporting safeguarding concerns at SHINE:

1.    Communicate your concerns with your immediate manager

2.    Seek medical attention for the vulnerable person if needed

3.    Discuss with parents/care-givers of child Or with vulnerable person.

Obtain permission to

Make referral is safe

And appropriate.

4.    Complete the Incident Report Form provided by organisation if required and submit to the local authority within 24 hours of making a contact

5.    Ensure that feedback from the Local Authority is received and their response recorded

  1. 8. Monitoring

The safeguarding aspects which would typically

be monitored.

The organisation will monitor the following Safeguarding aspects:

• Safe recruitment practices

• DBS checks undertaken

• References applied for new workers

• Training – register/ record of worker training

• Monitoring whether concerns are being reported and actioned

• Checking that policies are up to date and relevant

• Reviewing the current reporting procedure in place

9. Managing Information

This section refers to measures in place to ensure that information is managed and accurately and confidentially recorded.Information will be gathered, recorded and stored in accordance with the Data Protection Act 1998.

All workers must be aware that they have a professional duty to share information with other agencies in order to safeguard children. The public interest in safeguarding children and vulnerable adults may override confidentiality interests. However, information will be shared on a need to know basis only, as judged by the Manager.

All workers must be aware that they cannot promise customers or their families/care-givers that they will keep secrets.

10. Communicating and reviewing the policy. How the customer can view the Child Safeguarding Policy.

The review period for the Child Safeguarding Policy.

SHINE will make customers aware of the Child Safeguarding Policy through their website.

This policy will be reviewed by the Principal and deputy safeguarding officer, June Young , once every year and when there are changes in legislation

Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in the United Kingdom.

Use of Information

Personal information that visitors submit to our site is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Internet Privacy Policy or at the time of collection. Copies of correspondence sent from the web site, that may contain personal information, are stored as archives for record-keeping and back-up purposes only.


Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services.


We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.

Collecting Information for UsersIP Addresses

Our web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, information is gathered in aggregate only and cannot be traced to an individual user.

Cookies and Applets

We use cookies to provide you with a better experience. These cookies allow us to increase your security by storing your session ID and a way of monitoring single user access.This aggregate, non-personal information is collated and provided to us to assist in analysing the usage of the site.

Access to Information

We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.

Problems or questions

If we become aware of any ongoing concerns or problems with our web site, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us.

Further Privacy Information

For more information about privacy issues in the UK and protecting your privacy, visit the Information Commissioners Office web site;

General terms and conditions

This site is owned and operated by Shine Performing Arts If you want to ask us anything about these terms and conditions or if you have any comments or complaints on or about our website, please e-mail us at xxxxxxxxxxxx or telephone us on xxxxxxxxxxxxx.

Ownership of rights

All rights, including copyright, in this website are owned by or licensed to Shine Performing Arts. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use, is prohibited without our permission. You may not modify, distribute or repost anything on this website for any purpose.

Accuracy of content

We have taken every care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at the time of publishing and have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. All prices are displayed inclusive of VAT. If the price of the goods increases between the date we accept your order and the delivery date, we will let you know and ask you to confirm by e-mail that the new price is acceptable. If it is not acceptable, then you will of course have the right to cancel your order. To the extent permitted by applicable law, we disclaim all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website and we shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials contained on this website.

Damage to your computer

We make every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it will not cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website. We will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.

Ordering errors

You are able to correct errors on your order up to the point on which you click on submit during the ordering process.

Payment terms

We will charge your account for any online payments upon submission of your order. We do not store credit card details nor do we share customer details with any 3rd parties

Cancellation rights

Under the Distance Selling Regulations you have the legal right to cancel your order within seven days from placing your order.

Exclusion of liability

Any disclaimers and exclusions of liability in these terms and conditions shall not apply to any damages arising from death or personal injury caused by our negligence. These disclaimers and exclusions shall be governed by and construed in accordance with English law. If any provisions of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Changes to legal notices

We reserve the right to change these terms and conditions from time to time and you should look through them as often as possible.

Law, jurisdiction and language

This website, any content contained therein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English law. Parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales.